Returns and Replacements Policy
InnerOrigin offers a thirty (30) day, one hundred percent (100%) unconditional money back guarantee on unused/ unopened Products to all retail customers. All InnerOrigin Advocates are required to honour this guarantee. All InnerOrigin Advocates must advise Customers of this money back guarantee. If a Customer is dissatisfied with any InnerOrigin Product for any reasons, then the Customer may return the unused/unopened Product(s) to InnerOrigin within thirty (30) days from the date of purchase for either a replacement, exchange for another Product or a full refund of the purchase price of the Product.
If a return is required, the Customer Service Representative will provide you with an RMA (Returns Management Authorisation) number & Unique Barcode to be placed on the return carton.
If you find that your goods were damaged in transit, it is important that you contact our Customer Service team within 24 hours of receipt.
Refund Special Conditions:
Enrolment Products ( including business building & sample packs ) will only be refunded if the original pack is not opened and all products still remain sealed. ( A 20% restocking fee will apply for all returned Enrolment Products ) Please contact Customer Service at firstname.lastname@example.org or call 1300 983 987