Shipping Policy
InnerOrigin despatches products Monday to Friday excluding public holidays. The order cut off time is 1:00pm AEST / AEDT Monday to Friday for same day despatch*. Any orders received after 1:00pm or on a weekend will be processed on the next business day. At the point your order has been shipped, you will receive an email notification advising your tracking number.
* orders that consist of product from multiple suppliers may be delayed from time to time by up to 1 business day. You will be notified at the checkout as to whether your order may be slightly delayed as we consolidate it into a single delivery for you.
Deliveries:
Deliveries will occur Australia wide Monday to Friday excluding public holidays. Please see below table for more specific information in relation to the type of delivery you may require.
| Delivery Location / Type | Feedback |
| PO Box | Yes, the system will recognise the delivery address and automatically select eParcel as the partner for this consignment |
| Commercial Building | Yes, multiple address lines are provided. Please ensure all fields in the checkout are completed correctly. |
| Authority to Leave | Yes, please select this from the drop down when setting up your account. Be advised, that the delivery is deemed "received" when delivered. Its always best to have product delivered to a daytime address where you or someone you know can sign for the delivery. |
| Residential | Yes, if your not home, please await instructions or be sure to check the track and trace information |
Shipping fees:
InnerOrigin provides you with flexibility when it comes to how you pay for your shipping. Regular users should be encouraged by the $199.00 annual shipping fee, or for $12.95 per order, you have the control to pay as you use.